WTF IS WRONG WITH PEOPLE??? This lady just called to see if someone was still checked in, and I didn't understand her, so I said; "I'm sorry?". She got all rude, and said; "IS *****-*****-***-* still-checked-in?" (Very slowly, like I was retarded) I told her yes, that he's not taking any phone calls, but I could take down her number, and pass it on to him. The bitch hung up on me before I could even finish my sentence. GRRRR!!!!!!!!!