I ordered a new stove/oven on Saturday. They were to deliver it today. I was supposed to have a call yesterday to give me a time for my father in law to be there. I ended up having to call them last night, and was told between 12:30 and 2:30. Told FIL and he said no problem. I got a call around 1:30 this afternoon from the delivery company. He said he was there at 11:30 and no one was home. I told him that was because I was told 12:30 to 2:30. He said he would have the guy out around 2:30. Okay, no problem. He said he would have the guy call a 1/2 hour before. Ok, no problem. I just got a very rude message from the guy who will be delivering, like it's MY fault no one was there the first time they came by. When I get a call about the service, they will not be getting high marks.