first let me say I am all about customer service, loyalty, and just good business practices. I will drive miles out of my way and/or be willing to pay more for the exact same service if I think that I am supporting a well run, honest business or for excellent customer service.
That being said... I think this was a crock of poop.
For the senior year book photos which look EXACTLY like the freshman, sophomore, and junior photos we were required to make an appointment, pay $12, and GO TO THEM. WTH? I could understand if they were doing something special but the photos have the same stupid back ground, same silly pose, the only thing different is that they touch them up. So WHY do we have to have this inconvenience and pay (granted it is VERY minimal) for the annoyance of it all????
Just got back from the studio.... what a crock of poop and waste of time. Why couldnt they have simply done this when they took the photos for the student IDs? It is the SAME back drop!