I went to the doctor and recieved the bills in the mail. $205 for blood work and $25 for my office co-pay. I paid the $25 and I set up a payment plan for the larger bill. I paid $103.
I never recieved another bill. I had just started wondering if I had paid it when they called me and told me they were sending me to collections. You never sent me a bill to pay!
So finally I get the bill. They only took $78 off, not $103! I called and asked them where my other $25 went. They said they would investigate and call me back.
2 weeks later I called them again. I was informed that it was applied to another bill (which I never received btw). They also informed me I have another $114 bill to pay. I never recieved this bill either and there is nothing they did that could have cost me an additional $114. They offered to send me itemized statements of my bills.
I just received them. One bill is $205 and says I paid $78 of it and the other is $25 and says I paid it. So there's still $25 missing that they have apparently applied to a bill I have never seen and they did not send me an itemized statement for. Nowhere does it say I owe an additional $114 either. All of the labs I had done are listed on this bill and my co-pay is $25 for office visits.
Am I missing something here? They say it's between me and my insurance company but isn't this their issue if they are billing me for things they have no record of and I did not have done?