4X6 Photos

Replies:

• 
• by
  • rinoasmommy2005
  on Jul. 3, 2009 at 9:08 PM

• i believe you must have clicked the box that said "print in true digital" or something like that. they come smaller than 4x6, but are suppose to keep your pictures how they are instead of cropping things out. if they are really bad, i would get a hold of shutterfly customer service. they almost always give you a credit for the prints that were bad and for free shipping as well.

  

• 
• by
  • Fibro-Mom
  on Jul. 3, 2009 at 9:32 PM

• 
  

  Quoting rinoasmommy2005:
  
  

  i believe you must have clicked the box that said "print in true digital" or something like that. they come smaller than 4x6, but are suppose to keep your pictures how they are instead of cropping things out. if they are really bad, i would get a hold of shutterfly customer service. they almost always give you a credit for the prints that were bad and for free shipping as well.

  I don't recall seeing a box that said (pint in true digital). I guess that i need to start paying closer attention when I order. Thank you very much for the info. I really appreciate it.
  

• 
• by
  • Fenix825
  on Jul. 3, 2009 at 10:05 PM

• I just want to reiterate what the previous poster said...they are great about giving credit when things are bad. 
  

  Quoting Fibro-Mom:
  
  

  
  

  Quoting rinoasmommy2005:
  
  

  i believe you must have clicked the box that said "print in true digital" or something like that. they come smaller than 4x6, but are suppose to keep your pictures how they are instead of cropping things out. if they are really bad, i would get a hold of shutterfly customer service. they almost always give you a credit for the prints that were bad and for free shipping as well.

  I don't recall seeing a box that said (pint in true digital). I guess that i need to start paying closer attention when I order. Thank you very much for the info. I really appreciate it.

  
  

• 
• by
  • Mom2SavRynShai
  on Jul. 4, 2009 at 10:40 AM

• Just as the PP's said, it sounds like they're "true digital" and I hear Shutterfly is excellent on giving credit, I've never personally had to use it ~ fortunately. Good luck.

  
  

  
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• 
• by
  • Beckers
  on Jul. 4, 2009 at 11:35 AM

• i agree with the other replies.  shutterfly is great about refunds or credits. just explain what happened and they should give you a refund or a credit for the prints.

• 
• by
  • lilpawz
  on Jul. 6, 2009 at 1:40 PM

• I have been ordering from them for some time now and have never had an issue with any pics not coming right. I did measure the ones I just got last week to see what size they are and it was 4" x almost 6" it was literally 1 centimeter off from the 6". I would call them and see what they can do for you. Do you check your pics with the crop/red eye/ border edit before you order them?

  

  
  

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