would you complain about this? ***UPDATE***

[queenanne]

 ***UPDATE***

Okay...I just got off the phone with the very pleasant customer service lady. She took my dissatisfaction completely seriously and offered 3 options. 1) Send a replacement bouquet.  2) Refund the total amount I paid.  3) Issue an "in-store coupon for $25 over the cost of my order, including shipping/delivery fees.

I chose option #3. I always want to give a company a chance to make things right. They seemed to really want to do that. I will give them another opportunity to show they aren't horrible. I will use the coupon to send my sister a nice birthday surprise. This time, I will choose a plant or gift basket so that my sister doesn't have to arrange the bouquet. :)

Thank you all for your input.

I sent my sister a bouquet of flowers for mother's day. I used an online website to order & pay for it. I realize that the examples of the bouquets that you see will be a little different than the one that is actually delivered. However, I think this is a little too different.

What do you think? Should I call and complain? This is what I ordered:

 

 

This is what was delivered:

[queenanne]

 omg....seeing them side by side like that is horrible. I am definitely calling.

That freaking bouquet looks like what your 5 year old would pull from the garden and stuff into a vase.

[blakesmommy123]

I would call and complain! They look nothing like the picture at all

[mandaday]

Yeah, I would call

[MomofNikki2010]

They do consumer reports on this every single year. Very rarely do people get their money back. It is worth a shot but don't expect too much.

[lizmarie1975]

What site did you use?

[tiffyhamm]

You're unhappy with what you purchased, you should call.

The ones they delivered look nothing like the one pictured, they definitely do not look as pretty.

[momto2girls89]

Wow yes that deserves a phone call, false advertising is illegal.

[queenanne]

 I used Pro-flowers. I am on hold now.

[muslimahpj]

Yes, I would call.

[TruthSeeker.]

I would call!