DS is 6y. My mom took him to the dentist today to have his teeth cleaned.
He has a sensitive gag reflex so when the assistant was doing the last x-ray in the back of his mouth he started to gag. My mom was just outside the room and heard him tell the girl that he was choking. She responded by telling him to open his mouth. It happened two more times and on the last time he told her the plastic was hurting him. She told him it wasn't, not to be a baby, and to open his mouth. My mom heard him gagging again and went in and told the girl to stop. She looked at my mom, said nothing, and told DS to open his mouth again. DS was shaking and began to tear up. He started choking and my mom said, that's enough. She said she ws going to try it one more time and my mom told her to take her hands off of him and get someone else to finish the appointment.
She called me and told me what happened. I called the dentist office and asked them to explain what happened. They told me my mom was very rude. I asked if it was standard procedure to ignore the request of a parent who asks for a procedure to be stopped and she said it was in some cases. I asked her if she thought it was appropriate to tell a gagging, crying 6 year old that he isn't gagging and to act like a big boy and she said every dental assistant uses different strategies but that one might not be the best.
We're not going back to that office but i am really angry about how he was treated. Is that what you might expect from a dentist or am i overreacting?