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You want me to go through this crap x6?

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This weekend I flew to NY from TX. I have a service dog who is a Pit Bull and Delta was giving me shit about it so I had to ship him with another company. Whatever. As long as he was there. Problem is that the company had to fly him to JFK airport, instead of LGA where I was going. Once again, no issue we would just drive there and then pick him up.  Well the rent-a-car place was a little hesitant about letting a dog ride but then they relented when I told him he was a service dog and is very well behaved. So we get the car and we go to JFK where we have to go into the cargo area to get the dog. They ask me to fill out a form and ask me what I am there for. I told them I am coming to get my dog. They said okay. I did not know that they had to "check" the contents of the crate before releasing him to me. I have never really seen them do that (I always assume they do that before the dog is put on the plane). Instead of handing me the crate and letting me get my dog out of the crate and settled in and then checking the crate for drugs and what have you, they poised themselves around the crate with catch poles and dragged him out like some sort of vicious animal so he started crying. Which made me freak out and try to push through them so I can get him. Then he saw me and started getting anxious and started trying to pull towards me so they all started screaming and acting very unprofessional. There was another lady in there picking up her dog and none of this happened to her dog. I actually started to tear up because they were yanking my dog around and clearly hurting him.  

Finally they give me my dog, after I start crying like an infant and my SO told them to give me my damn dog and keep the crate, and he is shaking like a leaf. My dog doesn't shake, ever. He was terrified and wound up throwing up once we put him in the car. 

The lady who was in there picking up her dog did see and called the Airport's hotline and complained immediately and gave my dog one of her dog's biscuts.  I called to complain later on in the day after I got home.

I am moving from TX to NY in the summer this is the precise reason why I am driving. 3 Pit Bulls, A Boston, A Border Collie and a Jack Russell would be to much for the morons over in cargo. LaGuardia is much better but I am not risking it. Besides 2 of my dogs really can't fly anyway.

by on Apr. 7, 2013 at 2:42 PM
Replies (21-27):
by on Apr. 8, 2013 at 9:59 AM

Poor puppy :(  He must have been so scared.  I hope he got some good treats and a lot of cuddles for the rest of the day.

If he's really a service dog, the airline has to let him fly with you as long as the dog can fit under the seat or by your feet without blocking the aisle or encroaching on any other passengers space.   If the dog is too big, they must travel by kennel in the cargo hold.  

by Bronze Member on Apr. 8, 2013 at 10:57 AM
Yup, you can find it on and ADA websites too. My son is getting a service dog and we fly a lot so I checked into how that works. Our trainer said the best airline is southwest, they never give any trouble. Others try to fight it but its illegal for them to do so

Quoting AliKatAK47:

I never knew he could. Usually he flies cargo and they meet me at the exit of the plane with him. Next time he will fly with me.

Quoting Mipsy:

If he's a service dag, by law they have to allow the dog on the plane and sitting with you at your feet or on you etc. So I'd be threatening a lawsuit personally.
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by Bazinga! on Apr. 8, 2013 at 11:13 AM


by Bronze Member on Apr. 9, 2013 at 12:53 AM

Poor baby!  I would be raising all kinds of hell if I was in your shoes.  The airport workers' behavior was completely unprofessional.  Kudos to the witness who called in a complaint, though.

Good luck with your move!

by on Apr. 9, 2013 at 12:55 AM

My god, People... People need to realize a pitbull is just a dog. They are actually quite sensitive and dont like being mistreated.

by Jes on Apr. 9, 2013 at 12:59 AM
Sorry they treated the poor pup like that. :-(

An woah... 6 Dogs... I can barely handle my 2. LOL!
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by Member on Apr. 9, 2013 at 10:52 AM
That is beyond being f*cking ridiculous. Thank goodness your baby is okay now.
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