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Would you shop a cashier-less Grocery store?

Posted by on Jan. 22, 2018 at 12:23 PM
  • 75 Replies

Amazon's first cashier-less grocery store is finally open 

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Amazon Go is finally opening to the public in Seattle, Washington on Monday.

 (AMAZON/AP)

After nearly a full year of delays, Amazon Go is finally opening to the public in Seattle, Washington on Monday.

The online mega-retailer's first-ever grocery store is fully automated, meaning it doesn't employ cashiers, negating checkout stations, registers and long line wait times. Instead, customers swipe their Amazon app to enter the store and the company's "Just Walk Out" technology takes care of the rest. Algorithms and sensors keep track of what people take off and put back on the shelves, creating a virtual shopping cart for each person. When shoppers have everything they need, they simply leave the store and their cart-full of items is billed to their Amazon account.

"The coolness of the technology will undoubtedly get people to check it out," National Association of Convenience Stores spokesperson Jeff Lenard told the Los Angeles Times. "But the quality is what will get them to come back."

Customers swipe their Amazon app to enter the store and the company's "Just Walk Out" technology takes care of the rest.

Customers swipe their Amazon app to enter the store and the company's "Just Walk Out" technology takes care of the rest.

 (JEFFREY DASTIN/REUTERS)

For the past year, only employees were allowed to test out the website's new technology — which Amazon does not plan on implementing at Whole Foods locations, CNBC reported.

If shoppers notice an error on their charges or are unhappy with a purchase, they can simply tap the "refund" button on their receipt within the Amazon Go app — no returns necessary. This method is based on the honor system, with people looking to take advantage thought to be in the minority, Amazon said.

Although there are no cashiers, the store still hired "associates" to greet customers, prepare ready-to-eat food items, stock shelves and assist customers.

Although there are no cashiers, the store still hired "associates" to greet customers, prepare ready-to-eat food items, stock shelves and assist customers.

 (JEFFREY DASTIN/REUTERS)

"The system is very accurate," Dilip Kumar, Amazon Go's technology vice president, said.

The 1,800-square-foot store is not completely employee-free. Although there are no cashiers, the store still hired "associates" to greet customers, prepare ready-to-eat food items, stock shelves and assist customers. But any potential expansion plans Amazon may have could eliminate a substantial number of jobs.

More than 3.5 million people were employed as cashiers as of May 2016, according to the Department of Labor - 900,000 of them in grocery stores. But as a company, Amazon is hiring thousands of new employees, increasing by 40% year to year, CNBC reported.

by on Jan. 22, 2018 at 12:23 PM
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Replies (1-10):
WilyMommy
by Missbod on Jan. 22, 2018 at 12:25 PM
3 moms liked this

Yes. I’d actually go out of my way to go to a store with no cashiers.

MonarchMom22
by Bronze Member on Jan. 22, 2018 at 12:26 PM
1 mom liked this

We already choose to shop at stores with hand held scanners.  You scan each item as you put it into your cart, and put purchases directly into bags.  At the end you go to a kiosk and scan your store rewards card, and the hand-held scanner totals your bill.  That's it, you are done and no long lines.

You can see each item and your sub-total as you go, and use your coupons at the end.  Great time saver.

atlmom2
by Gold Member on Jan. 22, 2018 at 12:28 PM
Quoting WilyMommy:

Yes. I’d actually go out of my way to go to a store with no cashiers.



Me too
Mrs.KAZ
by Gold Member on Jan. 22, 2018 at 12:28 PM
1 mom liked this
Yes I would go, as long as it was accurate. I use the self check out whenever I can, especially if I am only buying a few things.
SuG4
by Firestarter on Jan. 22, 2018 at 12:29 PM
2 moms liked this
Absolutely!! Customer service ain’t what it used to be!
rhiannonaisling
by New Member on Jan. 22, 2018 at 12:30 PM
I'm with you on that.

Quoting WilyMommy:

Yes. I’d actually go out of my way to go to a store with no cashiers.

Episkey
by Bronze Member on Jan. 22, 2018 at 12:31 PM
3 moms liked this
I don’t know, it’s an interesting concept, and I would probably try it out if I was in the area, but it just seems so...I can’t think of the right word, cold maybe?
Carpy
by Emerald Member on Jan. 22, 2018 at 12:33 PM
4 moms liked this
I refuse to use self checkout.
Mrs.KAZ
by Gold Member on Jan. 22, 2018 at 12:34 PM
I have never heard of this, interesting.

Quoting MonarchMom22:

We already choose to shop at stores with hand held scanners.  You scan each item as you put it into your cart, and put purchases directly into bags.  At the end you go to a kiosk and scan your store rewards card, and the hand-held scanner totals your bill.  That's it, you are done and no long lines.

You can see each item and your sub-total as you go, and use your coupons at the end.  Great time saver.

AmaliaD
by Bronze Member on Jan. 22, 2018 at 12:35 PM
I’m loving the no line no waiting concept.
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