Bunny's Journal

Thoughts and Ramblings

I am on a strict diet (I had GBS, for those who do not know) and can no longer eat a cheeseburger or whopper.

When I took my kids to Burger King (On the corner of Franklin and Division in downtown Grand Rapids, MI...STORE # 9685) the other day, I noticed they have Veggie Burgers. I was pleased to see this and ordered one with everything but mayo and cheese.

I was very pleased with outcome...veggie burger patty, lettuce, tomato, pickle, onion, ketchup, mustard. The closest thing I can have to a whopper. It was good.

Tonight the kids were in bed, we had a long day and my husband suggested running out to get a sandwhich. I said I would love one of the BK Veggie Burgers...with everything but mayo. He went to get them.

When he arrived home, my burger had only a few shreds of lettuce and ketchup on it. I was not happy...getting to eat something even burger-ish is such a treat to me and this was not how I wanted it.

He took it back and nicely explained to them that perhaps he had not been clear but I wanted everything on it...cheese, pickles, onion, lettuce, tomato, ketchup, mustard...just no mayo. The lady took it back and a few minutes later brought him a new one.

He came home with this one (it is now after 11PM). I opened it and it was made EXACTLY the same way as the one he returned...only a bit more lettuce!

I looked online to email burger king but they do not have that option as far as I can see.

I ended up having to eat it because I had medicine to take that needs to be taken with food and wasnt going to cook myself something at 11:30 at night.

I am really very unhappy. I did post this on complaints.com (they forward it to the company supposedly) and I plan to call them on Monday (something I have NEVER done).

Thanks for listening to my vent! LOL

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Comments:

monke...
Jun. 1, 2008 at 12:26 AM You did the right thing. I would have also complained if I did not receive what I ordered. I can imagine your disappointment! I have debated GBS, how did you do with it?

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myanne
Jun. 1, 2008 at 12:31 AM That's why I don't go to Burger King at all anymore.  Everytime i go, they mess up my order in some way or another or they burn my veggie burger.  But, you can make them at home even better!  lol!  Boca has a great veggie burger called the American that tastes just like it came off the grill even when you cook it in the microwave!  I eat those for lunch sometimes when I want a burger really bad!  :D  Sorry about Burger King for you...hopefully they will remedy the situation and either give you your money back or give you a couple free veggie burgers!  :D

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LadyS...
Jun. 1, 2008 at 12:33 AM sometimes i think our local BK dosn't emply anyone with an IQ over 40. I have asked for a cheese burger plain and got no sheese on it (wouldn't that be a hamburger?) I have ordered a chicken club sandwich with bacon only and ONLY got bacon (no chicken WTF?)

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mommy...
Jun. 1, 2008 at 1:03 AM I HEAR YA GIRL !!

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misti...
Jun. 1, 2008 at 10:14 AM Yea i dont like buger king either.. Hardess is the same way we went there this morning and i order a bacon egg and tomator bisquit but they put egg instead.. but i didnt complain because the guy was a teenager and probably didnt care/..lol

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Norah...
Jun. 1, 2008 at 11:03 AM Yeah...thats the problem. They just dont care. I never really make formal complaints about anything but on this one I am going to.

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calic...
Jun. 3, 2008 at 11:00 PM

You go girl!

I am so sick of places preparing your orders and them looking like...well...crap!

You see a picture of something or an ad for it...then some 17 year old kids makes it...and NO ONE would want to eat it.

I am not one to complain...but I've gotten so sick of the service I've been receiving at places lately.  I always go online or find a phone number and let them know about poor service or poor quality of food.  And most of the time, I end up with a refund or coupons for free food!  LOL!  (Not that I generally want to go back!  LOL!)

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gusti...
Jun. 3, 2008 at 11:02 PM i would complain then you will get a meal for free

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SanDi...
Jun. 4, 2008 at 1:19 PM

It's been a LONG time, but I remember the veggie burger in my area having lettuce, tomato, cheese and sprouts.  It was pretty good :-)

What a disappointment!

I had the same experience with something like this too.  I had taken my son to the doc...it was a LONG appointment with a breathing treatment and a long wait at the pharmacy.  I asked hubby to order dinner. 

There are 2 pizza/sandwich places in our neighborhood.  I asked him to get whatever for him and Max and to order me a philly cheese steak w/out the bun.  I'm doing Atkins...could you guess?  He ordered it from the OTHER place and what I got was not what I wanted...I was starving and disappointed!

I feel your pain!!!!  Maybe you need to say...please ADD lettuce, tomato and cheese:-)

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