DHL SUCKS!!!!!!!!!!!!

[pkendall]

I use DHL for shipping for my home biz and for packages for friends and family. I log on today to send out a raffle package to the winner and I can't! It says they don't service my area anymore???? WTF???? So, I email the customer service and here is what I get........

Hi Paula,

Unfortunately this is correct, due to network restructuring DHL will not be servicing your area any more. I apologize for this.

Best of luck to you and your business.

Regards,

Nathan Hardy
Inside Sales

DHL EXPRESS

 

---

From: Paula Kendall 
Sent: Tuesday, July 08, 2008 11:39 AM
To: Nathan Hardy (DHL US)
Subject: Fw: RE:'DHL=004-144-581' Pickup

----- Original Message -----

From: DHL Customer Service

To: Paula

Sent: Tuesday, July 08, 2008 1:32 PM

Subject: RE:'DHL=004-144-581' Pickup

Dear Paula Kendall,

Thank you for contacting DHL.

Please e mail to [e-mail] so that one of our representatives would be glad to assist you better in this regard.

If I can be of further assistance please advise.

Thank you for using DHL.

Keith

DHL Express

Customer Service  

-----Original Message-----
From:   Paula

Date:   Tuesday, July 08, 2008  08:37 AM
To:   [e-mail] ([e-mail])
Subject:  Pickup

QUESTIONS/COMMENTS

================================

What happened to our pickup location in Ft Dodge??? I was using you as my

main shipper but now I no longer have a drop off location for my

packages??? What's up with that?? I guess I use UPS now..

PICKUP/SUPPLIES REQUEST

================================

Company Street   :

Company City     :

Company State    : IA

Company ZIP      : 50501

CONTACT INFORMATION

================================

Name             : Paula

Email Address    :

Response Pref    :

Keep in mind, they never once notifed me of the changes!

[TylersMommy4407]

Jul. 8, 2008 at 5:10 PM SERIOUS!!! that sucks, i know you really liked them.. sorry =(

[peacefulkids]

Jul. 8, 2008 at 8:59 PM

NOW that in itself is telling you that America as a whole is in trouble.  Pray for America!  I am thinking that this is very wrong.  IF they where planning on switching the service area they should have told you.  I am sorry that you are going thru this.

HUGS!   Worse comes to worse pack it tight and send it snail mail in media mail.  At least it would get there.  That is the only idea I can come up with.

[raine2207]

Jul. 11, 2008 at 8:31 PM I am sorry that DHL doesn't ship by you no more. What a bummer! DHL does suck!

[ROSEBUD8]

Jul. 18, 2008 at 9:27 AM That is totally NUTS Paula!  Its pretty bad they couldn't notify you!

[Musey]

Aug. 1, 2008 at 3:00 PM

Don't you just love their customer service?