If you call to talk to a hotel guest, be sober enough to say the room number!

[mamapaparazzi]

Me vs. Drunk Fella, a few minutes ago

Me: Hello, (name of hotel I work at), this is mamapaparazzi, how may I help you?

Drunk Fella:  Hi! Hi there! Ma'am, I neecha talka;.... um... room wunoutaree...."

Me:  Excuse me, sir?

DF:  Hi! Ma'am.... room... Andrew?

Me:  What?

DF:  Andrew, I'm Andrew... talk... (mumble mumble mumble) room wunfreeteenoh... or wunoh.... "

Me:  pause

Me:  Sir, I'm sorry, I can't understand you... did you want me to connect you to a room?

DF: YES!

Me:  Sir, which room would you like me to connect you to?

DF:  I'm ANDREW!!

Me:  Andrew, which room do you need me to transfer you to?

DF:  WUN OH TSREE! or FOUR!

Me:  (noticing that 103 is not occupied but 104 is... )  One second, sir...

And I transfer the call to 104.

I hope the people in 104 know and like Andrew, lol.

[MSugarKane]

Jan. 1, 2010 at 8:45 AM

LOL

[jonosmama]

Jan. 1, 2010 at 2:03 PM

Yikes!  LOL!

[MunchiesMom324]

Jan. 1, 2010 at 4:03 PM

Have you ever checked out "Crazy Hotel Workers"?  Your little journal here would make an excellent entry on their site... i, too, am chained to the front desk, and it really helps to see that I'm not the only person that deals with crazies on a daily basis.

 

(Just google "crazy hotel workers"  its the first thing you see)

[mamapaparazzi]

Jan. 1, 2010 at 8:14 PM

I looove Crazy Hotel Workers, lol... that's actually where I got the "format" to tell the story of last night, lol.  Oh, the stories I could tell of night audit, LOL!

(Original Poster)