I don't know what it is but I spent an hour on the phone today at work with a woman that called about the Dollar Energy Fund and she was trying to get help because she just got a 72 hour shut off notice. We usually do Dollar Energy at my job but the person that did it got sick and went on leave before she could show anyone how to do it so we aren't doing it this year. She kept me on the phone for an hour telling me her whole life story and if it was true it was a terrible story but still why would you sit there and tell a complete stranger about what has happened in your life that is not relevant to the reason why you are calling the place in the first place. Just seems weird to me.

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