Data Technical Specialist
$11.00 per hour

Job Description: Leading provider of high-quality voice, broadband and video services has job opportunities for Data Technical Specialist. Primary job duties involve technical trouble shooting helpdesk assistance for high speed internet customer. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, and actions taken. Ensure that appropriate changes were made to resolve customers' problems. Obtain and examine information to verify complaints and to determine possible causes.

Consult with customers by phone to provide information about products and services. Specialists are encouraged to proactively offer and/or upgrade customer's current CenturyLink services to ensure that customers are taking advantage of products and services that are available to meet their needs. Additionally, specialists may refer unresolved customer issues for further investigation.
Contact: Please review additional details and technical requirements at: Century Link

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