Recaro Signo and Como Recall

[CarSeatJunkie]

February, 2008

SAFETY RECALL NOTICE

Dear RECARO Owner:

This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. RECARO has decided that a defect which relates to motor vehicle safety exists in Como and Signo child restraint systems manufactured prior to December 18, 2007. According to our records, your child restraint system is involved in this recall.

What Is This Recall About

During product evaluation and feedback from the field, it was discovered that the harness may become disconnected from the harness connector when a child is placed in or removed from the child seat. If the harness becomes disconnected and a vehicle crash occurs, your child may not be securely fastened to their child seat and may sustain an injury.  There have been no reported injuries.

What Should You Do As A Consumer

To remedy this condition, RECARO is issuing a safety recall kit containing two rubber caps for installation on the harness connector and an instruction sheet. The use of the rubber caps will close up the gaps that will allow the harness to disconnect. The instruction sheet provides the necessary steps to install and remove the rubber caps when the head restraint must be adjusted (Como) or when you remove the trim cover to wash it.

Questions
Please contact our customer service department at 1-800-8-RECARO if you have any questions regarding this issue or installation of the caps. When you call, please have your model, serial number and manufacturer date on hand.

If you believe that RECARO has failed or is unable to remedy this issue in a timely manner without cost, please call the RECARO customer service department at 1-800-8-RECARO. If you are not satisfied, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE,Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safecar.gov.  We apologize for this inconvenience however your child’s safety is our number one priority.

Sincerely,
RECARO Child Seat Division

[hgrnquilts]

Mar. 11, 2008 at 5:52 PM I have to say I got my replacement part in the mail the same day I received this e-mail.  I can't say enough about my Recaro seats!!